Most orders are processed within 2-3 business days of receipt (processing time does not include weekend days or holidays). Orders placed on Saturday and Sunday will be processed the following Monday. Some items sold by Mission.com may require special handling as specified by federal, state and local regulations governing the transport of these items. The method of shipment for these items is dictated by these regulations. At Mission.com, we comply with these regulations therefore the shipment of some products to certain locations may not be possible. If this affects your order, we regret any inconvenience and thank you for your understanding. If you wish to provide a physical address in the United States to which we can deliver, we will be happy to ship your full order. If you have any questions concerning the shipment of your order, please contact us via email or call us at 805-915-3341. We are currently unable to accept orders to be billed or shipped to destinations outside the U.S. or to PO Boxes.
We accept the following credit cards: American Express, Visa, Mastercard, and Discover. We're sorry, we do not accept the following methods of payment: CODs, personal checks, money orders, credit cards with billing address outside the United States, gift certificates or layaway. Please Note: For your security your billing name and address must match that of the credit card used for payment. We reserve the right to cancel any order that does not match these criteria.
SHIPPING RULES AND RESTRICTIONS
Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays in the United States. Smart Post shipping only ships to the Continental United States.
At Mission, we stand behind all of our products with a 100% satisfaction guarantee. We want you to be happy with your purchase at www.mission.com. If for some reason, you decide your order is not what you expected simply return it within thirty days for a full refund. Return shipping costs are the responsibility of the customer. For purchases made at one of our retail partners, please return product directly to the retailer from which it was purchased with the original receipt. Purchases made through retailers are subject to their own return policies. Returns for mission.com should be made via UPS or via a shipment company that offers insurance and product tracking. To return an item, please call Mission Customer Service at 805.915.3341 Monday through Friday from 9am to 9pm EST. Saturday from 10am to 4pm EST.
Promotions cannot be combined with any other offers.